Fuhr Software, Inc.

Industries
College and University

Student Service centers that provide a wide range of services often require a student to sign-in before they can be assisted.  LobbyCentral is the perfect solution to manage student traffic and provide a single-point of entry sign-in system.

LobbyCentral provides "Best of Class" lobby tracking features:

  • Sign-in students for any department.  For example, Career Guidance, Financial Aid, etc.
  • LobbyCentral automatically notifies appropriate staff about waiting students using the LobbyCentral's Notification System.
  • Inform students how long their wait could be based on the number of students already waiting.
  • Track employee productivity such as how many students were seen and how much time was spent with the student.

"More than once I've used the ability to track customer interactions to diagnose and resolve customer service issues."
-Kevin L. Cummings
Director of Student Services, Davis Applied Technology College

Learn More about LobbyCentral

For a complete demonstration of LobbyCentral, please contact Sales at 1-866-422-0388 or by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 
Government

A government center such as a municipality can hosts several departments in one building.  LobbyCentral's separated queuing system allows you to create specific queues for each department, providing a single sign-in system.

 

  • Track employee productivity for budgeting purposes
  • Queue customers by department and notify employees
  • Use the Kiosk option to provide self-service check-in
  • Monitor customer wait-time and traffic
For more information or to schedule a demo, please contact Sales at 1-866-422-0388 or by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

 
Financial

Providing high-end service to your customers is important in today's highly competitive financial market.  With an endless choice of establishments, your employees need to attend to customers in a quick and efficient manner.  That starts with making sure the customer isn't not "forgotten about" when they check-in for service.

LobbyCentral is the perfect solution for financial institutions.  LobbyCentral's notification system automatically notifies employees when a customer is in need of assistance.  Employees can monitor the service lobby from their desk.  This elminates the need for frequent checking and frees the receptionist from the task of locating a employee that is not busy.

LobbyCentral provides "Best of Class" features including:

 

  • Quick and easy check-in of customers
  • Capturing the customer's name and service need
  • Automatic notification message sent to employees monitoring the queue
  • Service queues to separate requests per department

 

 

Contact us at 1-866-422-0388 to learn more about LobbyCentral and the credit union industry.

 


You are here  : Home Company Industries