Fuhr Software, Inc.

Identify Traffic Patterns

LobbyDeck trails when customers come and go so that peak business hours are easily determined.

Monitor Staff Productivity

LobbyDeck identifies how many customers are seen by which employees and for what services.  This information proves to be very useful with personnel reviews.

Receive Waiting Customer Notifications

When a service ticket is created in LobbyDeck, it sends a real time alert to all the customer service reps so  everyone knows there is a customer waiting to be seen.  This reduces wait time and eliminates the need for anyone to physically get up and check the lobby.

Determine which program best serves your company's needs:

Features	LobbyCentral	LobbyDeck
User Login
Queue Customers
New Customer Alert
Custom Service Queues
Custom Service Descriptions
Track Wait & Service Description
Track Service Comments
Search Request History
Supports multiple service locations
Real-Time Notification
Reporting
Create Custom Reports
Create Appointments & Reservations
Cross-sell Tracking
Visitor Tracking
Reminders
Self-Serve Kiosk
Maintain Customer History
Instant Messaging
Backup/Restore Tool
Import Customer Data
Export Data
License	Unlimited location/user	Per User
Cost	Starts at $3,000 per year	$899 one-time purchase
Maintenance Plan Fee	Included w/Contract	$99 per year
Server	Windows 2003/2008	Windows 2003/2008
Requires Contract	Yes	No

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