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LobbyCentral NX - Track Everything |
Customers...Patients...Members...Anyone!
LobbyCentral's primary
function is to keep track of your waiting customers and to send new arrival notifications to your service staff.. This
eliminates the paper sign-in sheet, frequent checks of the lobby, and the need for a receptionist to locate a free employee.
LobbyCentral's ability to track
customer name, requested service, and wait time keeps customers happy
and employees informed.
Lobby Management - Visibility
If your employees can't see your customers, how can they service your customers?
Today's service lobby ensures customer transactions are conducted in private.
The problem with this is that employees no longer have a clear view of the service
lobby or waiting customers.
LobbyCentral's heads up display shows the customer's name, time they came in, and
what service they need help with. Customers are taken from the queue in the
order that they arrived so that no customer is left behind.
Lobby Management - Accountability
Do you remember the name of the person that helped you at the store? The credit union? The hospital? Will your customers remember who helped them?
LobbyCentral's keeps track of who created the customer's request and who handled
the request. Using the Customer Search and History feature, an employee can
retrieve all of the customer's service visits from any location.
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