- Products LobbyCentral LobbyCentral is a turnkey customer tracking solution that is easy to use and simple to deploy. Fully customizable, LobbyCentral improves communication between customers and employees while providing valuable tracking information. Learn more WireCentral WireCentral provides an automated workflow system to create and process wire transfer requests. With built-in validation controls and supervisor review options, your institution will comply with the latest record keeping requirements. Learn more VRMCentral VRMCentral centralizes the management of third-party information including contracts, contact information, and vital documents. VRMCentral’s task assignment process delegates action items to employees to perform. Learn more eReceipt eReceipt is an easy to use receipt software program that produces customer receipts for all types of businesses. Record keeping features such as customer information and receipt detail are stored on your local computer. Learn more
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- SupportTechnical support is available by email or phone for annual maintenance subscribers. Email support is available for non-AMA customers. Annual Maintenance Subscribers email: email@example.com phone: 1.866.422.0388 M-F (9am to 5pm EST) eReceipt Customers Telephone support is available for customers that purchased the Extended Support plan: If you have an active Extended Support plan, please call 1-866-422-0388 M-F (9am to 5pm EST) All other customers, please contact support at firstname.lastname@example.org How to purchase or renew Extended Support If you would like to renew or purchase extended support for eReceipt, please visit the online store.
LobbyCentral will be updated on 12-7-2012 beginning at 11:00 PM EST. During this update, the system will be unavailable for approximately 30 minutes. Updates in this version: 1. Fixed issue with chat that shows user offline after logging in. Also issue with text window becoming garbled if the screen is refreshed. 2. Added support for iPad Kiosk. The LobbyCentral Mobile …
LobbyCentral Online has been upgraded to version 1.0.4. Please note that when logging in you will be prompted to create a Security Question and Answer. This will be used to reset your password in the event that it is forgotten. Included in this update is the integrated chat system. To see a complete list of changes in this release, please …
LobbyCentral Online will be unavailable on September 6, 2012 starting at 11:00 pm EST until 12:00 am. The system will be undergoing an upgrade during time. We apologize for any inconvenience.
LobbyView is an iTouch / iPhone app that allows you to monitor your pending customers. This free app is available through the iTunes App Store or by clicking on the link below: <a href=”http://itunes.apple.com/us/app/lobbyview-for-lobbycentral/id546014508?ls=1&mt=8″>http://itunes.apple.com/us/app/lobbyview-for-lobbycentral/id546014508?ls=1&mt=8</a>
Patch 053012.001 has been applied to LobbyCentral Online. This patch fixes the following issues: Fixed hang-up issue when assigning the request to yourself Fixed error in Visitor Center when editing a scheduled visit Fixed notification issue in Visitor Center when checking in a scheduled visit. Added max character restriction to new request Comments field Please report any issues to email@example.com