- Products LobbyCentral LobbyCentral is a turnkey customer tracking solution that is easy to use and simple to deploy. Fully customizable, LobbyCentral improves communication between customers and employees while providing valuable tracking information. Learn more WireCentral WireCentral provides an automated workflow system to create and process wire transfer requests. With built-in validation controls and supervisor review options, your institution will comply with the latest record keeping requirements. Learn more VRMCentral VRMCentral centralizes the management of third-party information including contracts, contact information, and vital documents. VRMCentral’s task assignment process delegates action items to employees to perform. Learn more eReceipt eReceipt is an easy to use receipt software program that produces customer receipts for all types of businesses. Record keeping features such as customer information and receipt detail are stored on your local computer. Learn more
- DownloadFSi provides trial versions so you can try before you buy. Trial versions are also full versions when you have a valid serial number or license. [blocknote color="red" title="eReceipt"] Current Version (4.2.0): Download Receipt 4.2.0 Version 3.x serial numbers do not work with version 4 Version 3.1.3 eReceipt 3.1.3 eReceipt 3.1.3 Update [/blocknote] [blocknote color="red" title="LobbyCentral"] LobbyCentral’s “Try before you Buy” is back! Evaluation trial is valid for 30-days from first run date. Please visit the online store to purchase a subscription or permanent license. Download LobbyCentral 5.0.3 [/blocknote]
- SupportTechnical support is available by email or phone for annual maintenance subscribers. Email support is available for non-AMA customers. Annual Maintenance Subscribers email: support@thinkfsi.com phone: 1.866.422.0388 M-F (9am to 5pm EST) eReceipt Customers Telephone support is available for customers that purchased the Extended Support plan: If you have an active Extended Support plan, please call 1-866-422-0388 M-F (9am to 5pm EST) All other customers, please contact support at support@thinkfsi.com How to purchase or renew Extended Support If you would like to renew or purchase extended support for eReceipt, please visit the online store.
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LobbyCentral 5.1.1 Released
LobbyCentral 5.1.1 has been released and contains the following changes: Bug fixes: Fixed layout problem when using custom fields longer than standard fields Fixed expired license issue Enhancements: Added Delete to Customer Management Added support code for LobbyCentral Mobile app Added two new user permission types: “Delete Reports”, “Upload Reports” Added system option to “Hide Referrer” Added system option to …
Read MoreMaintenance Scheduled for 2/1/2012 @ 1:00 am EST
LobbyCentral Online will be unavailable on 2/1/2012 from 1:00 am to 2:00 am Eastern Standard Time for scheduled maintenance. During this time, customers will not able to log in using the web browser or iPad app.
Read MoreLobbyCentral 6.0 to integrate with SalesForce CRM
Fuhr Software has announced that it will add SalesForce integration into the next major update of LobbyCentral, version 6.0. SalesForce is the leading online customer relationship management system (CRM). Because the system is 100% web-based, “it makes it a natural fit for our web-based customer check-in system, LobbyCentral,” says Jaime Fuhr, CEO of Fuhr Software, Inc. “We want to give …
Read MoreManaging callbacks with LobbyCentral
With the popularity of online services, many customers prefer to conduct their business through the internet and by phone. While brick and mortar will continue to serve a purpose, managing customer service issues via email, fax, and phone can be burdesome task. In version 5.0.3, we added a new feature to LobbyCentral web called “Callbacks”. A callback queue holds service requests for customers not in your …
Read MoreLobbyCentral 5.1.0 Released
LobbyCentral v5.1.0 has been released and is available for download from http://support.thinkfsi.com. This is a free update for all annual maintenance subscribers. This version fixes the following issues: Changed the layout of the Report Manager screen to work around screen cut-off that was occuring in some browsers. Added Save & New to Services admin screen. Added Status column to User …
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