- Products LobbyCentral LobbyCentral is a turnkey customer tracking solution that is easy to use and simple to deploy. Fully customizable, LobbyCentral improves communication between customers and employees while providing valuable tracking information. Learn more WireCentral WireCentral provides an automated workflow system to create and process wire transfer requests. With built-in validation controls and supervisor review options, your institution will comply with the latest record keeping requirements. Learn more VRMCentral VRMCentral centralizes the management of third-party information including contracts, contact information, and vital documents. VRMCentral’s task assignment process delegates action items to employees to perform. Learn more eReceipt eReceipt is an easy to use receipt software program that produces customer receipts for all types of businesses. Record keeping features such as customer information and receipt detail are stored on your local computer. Learn more
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- SupportTechnical support is available by email or phone for annual maintenance subscribers. Email support is available for non-AMA customers. Annual Maintenance Subscribers email: support@thinkfsi.com phone: 1.866.422.0388 M-F (9am to 5pm EST) eReceipt Customers Telephone support is available for customers that purchased the Extended Support plan: If you have an active Extended Support plan, please call 1-866-422-0388 M-F (9am to 5pm EST) All other customers, please contact support at support@thinkfsi.com How to purchase or renew Extended Support If you would like to renew or purchase extended support for eReceipt, please visit the online store.
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Setting up Multiple Company Databases in eReceipt
eReceipt does not support using a single database to maintain separate companies. However, it is possible to maintain a separate database for each company. Here’s how to do it:
Read MoreConfigure Mail Server Settings
Note: These instructions only apply to eReceipt version 4.3.0 or higher. To send a receipt by email to your customers, you will need to configure eReceipt’s outbound mail server settings. You will also need to obtain your email server settings from your provider. In eReceipt, click Tools, Options. Click the Email tab. Configure your outgoing settings provided by your email …
Read MoreRemote eReceipt Access Using Dropbox
In situations where a network does not exist or remote users need to share a single eReceipt database, you can take advantage of the cloud! This article explains how to configure eReceipt to use the Dropbox.com cloud service. Overview eReceipt has the capability to share a single database among eReceipt users. The benefits to using a single database are sequential …
Read MoreHow to Move the eReceipt Database
These instructions explain how to move your eReceipt database from a computer or external harddrive. Moving eReceipt database from one computer to another On your computer open My Computer. Navigate to c:\program files\eReceipt\data. Right-click the file “rmaker.mdb” and choose Copy. Copy the file to an external harddrive or USB drive. Follow the steps below to copy the file to the …
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